Help Docs
Creating a New Job Opening: 5-Step Workflow
Step 1:
Enter Role Details and Information
Start by entering all required information for the job opening, including the role title, company details, department, desired qualifications, and any specific requirements for the position.
Step 2:
Set Up Email Resume Fetching
Choose the desired email account from the Email fetch dropdown menu. Turn on the resume-fetching feature to let iRankr automatically pull in candidates’ resumes received at the selected email address. Enabling this saves time and builds your talent pipeline without manual uploads.
Step 3:
Define Responsibilities
List all key responsibilities for the role in the Responsibility section. This step is important because the AI evaluates and scores candidate resumes based on how well their experience matches these responsibilities. Clear, accurate responsibilities help ensure the best fit during resume screening.
Step 4:
Enable the Industry Score Option
Use the Industry Score button to activate benchmarking against industry standards. This feature assesses how closely a candidate’s background matches your company’s industry, providing a more refined and relevant evaluation.
Step 5:
Assign Weightages
In the Weightages section, set custom weights for different criteria like education, experience, skills, and responsibilities. These weightages determine how the system prioritizes each area when scoring applicants, helping you tailor candidate selection to your team’s priorities.
Resume Upload
Option 1:
Upload Candidates via Email Integration
Head to the Create Opening section. Under Email ID and Processes, select your email from the dropdown.
Turn on Process Resumes from the Email. iRankr will now scan your chosen email for existing and incoming messages from candidates with resumes attached. These resumes automatically match to the appropriate opening in your database.
Option 2:
Upload Individual Resumes via Portal
Go to the Upload Resume. Click on the Upload Resume icon.
Select each candidate’s resume file you wish to add and click on Submit Files
Option 3:
Bulk Upload Candidates using a Template
In the 'Upload Resume' section, find the bulk upload option. First, download the provided template file.
Fill in your candidates’ information and data, upload the completed file, and hit 'Submit Files'. All resumes will appear in your database at once.
Candidate selection and review
Hiring success starts with an organized and searchable candidate pool. After you’ve created a job opening and uploaded resumes, follow these steps to efficiently review, filter, and reach out to the best prospects—all from a single dashboard.
Intro:
Select Candidates and Re-Discover Top Talent in Your Talent Pool
Hiring success starts with an organized and searchable candidate pool. After you’ve created a job opening and uploaded resumes, follow these steps to efficiently review, filter, and reach out to the best prospects—all from a single dashboard.
Step 1:
Go to your job opening dashboard
Navigate to the main dashboard to see all your active job listings.
Step 2:
Click the job opening you want to manage
Select the specific opening from your list to view its candidate pool.
Step 3:
Talent pool overview
The talent pool for that opening appears. Review all uploaded resumes, which show resume scores and industry scores to help you quickly spot standout candidates.
Step 4:
Filter candidates
Use the filters in the left column to narrow down candidates by specific criteria, like skills, location, or other attributes. This helps you focus your search.
Step 5:
Focus your search
Highlight candidates at risk or apply more filters for an even more targeted shortlist.
Step 6:
Manage your Shortlist
Shortlist candidates by clicking the Shortlist button. Shortlisted candidates move to a dedicated section for easy tracking.
If you need to remove someone from your shortlist, click the Unshortlist button. That candidate returns to the main pool.
Step 7:
Ignore or Outreach
If a candidate isn’t a fit, click Ignore to move them to a separate list.
If you’re ready to reach out, click the Email button, type your message, and send it right from the platform.
Discover Top Candidates Fast
Overview:
Candidate Re-discovery
Candidate Re-discovery is a feature in iRankr that helps you find relevant candidates from your past database instead of starting from scratch every time.
It searches your previously uploaded resumes (from all jobs) and shows the best matches for your current job opening.
How it works:
Steps to fetch
•Open any job from the Jobs page
•Go to the Candidate Re-discovery tab
•Click Fetch Top Candidates
Result:
The system:
•Scans your entire old talent pool
•Matches candidates with the current job
•Shows top relevant profiles
Add Email Account for Resume Fetching
To fetch resumes directly from your email in the Create Opening section, you need to connect your email account in Profile Settings.
Step-by-Step Setup
Step 1:
Open Profile Settings
Go to Profile Settings and scroll down to the Email Account section.
Step 2:
Enter Email Address
Enter the email ID you want to use for fetching resumes.
Example: yourname@gmail.com
Step 3:
Generate App Password (For Gmail Users)
Important:
If you are using Gmail, you cannot use your normal email password. You must generate an App Password.
Follow these steps:
•Go to your Google Account: https://myaccount.google.com/
•Click on Security
•Enable 2-Step Verification (if not already enabled)
•After enabling, search for App Passwords
•Click on App Passwords
•Select App: Mail
•Select Device: Other (Custom name) → enter something like iRankr
•Click Generate
Google will provide a 16-character password, like:
werr qewe wewe qwwd
This is your App Password.
Step 4:
Enter App Password
Paste the generated App Password into the Password / App Password field.
Step 5:
Save Changes
Click on Save Changes.
Information Extraction and Scoring Metrics
Information Extraction and Scoring Metrics streamlines the way you evaluate candidate resumes with iRankr. This approach extracts key information from uploaded resumes and applies scoring metrics, so you see how each applicant measures up to your job opening—giving you clear scores and reasoning to support confident hiring decisions.
Step 1:
Create a new opening in iRankr and upload candidate resumes.
Step 2:
Click the opening you just created to view candidates.
Step 3:
Automatic Evaluation
Information Extraction and Scoring Metrics in iRankr automatically extracts details from each resume and evaluates every candidate against your opening. The candidate overview highlights:
•Resume Score: Measures how well the resume matches your job.
•Industry Score: Shows how closely the candidate’s experience aligns with your industry.
•Fitment and Gaps: Identifies where the candidate matches or falls short for your role.
Step 4:
Review Scores
Review the Resume Score for each candidate’s suitability for the opening and the Industry Score for their relevance to your sector.
Step 5:
Scoring Reasoning
Click Scoring Reasoning in iRankr to see explanations for each candidate’s scores, along with extra details like company backgrounds.
Step 6:
Candidate Details
Access more candidate data iRankr extracts from each resume—such as location, email, skills, education, and employment history.
Updating User Profile and Setting a New Password
Stay on top of your account details and security with a few simple steps. This tutorial walks you through updating your user information and company description, changing your password, and adding a new email for resume fetch.
Editing user information and company description
Step 1:
Located in the top navigation bar, this opens your account menu.
Step 2:
This will take you to your personal settings where you can update your contact details and biography.
Step 3:
When you arrive at the Profile Settings page, you'll see all your editable user and company fields. Simply update and save.
Step 4:
Edit your username, company name, user IDs, and profile description as needed. Click on save changes to save the changes made.
Edits to your profile description instantly update in places like the Create Opening section and may impact your industry score for new openings.
Changing Password
Easily update your account password from your profile settings. Keeping your password fresh ensures your account stays secure. Here’s how to change it step by step.
Step 1:
Hover over your profile and select Profile Settings.
Step 2:
Scroll down to find the Change Password section.
Step 3:
Enter your current password in the Current Password field.
Step 4:
Type your new password in the New Password field.
Step 5:
Confirm your new password by re-typing it in the Confirm Password field.
Step 6:
Click Update Password to save your changes.
Your password is now updated. Remember to use a strong, unique password to keep your account secure.
Review your settings regularly to make sure everything is up to date and secure. If you hit a roadblock, reach out for assistance.
How to Edit an Opening and Update Information
Easily update the details in an opening so the most accurate information is always available. You can adjust descriptions, skills, weightage, and more—ensuring future applicants and processes use the latest updates. Note: These changes only impact future uploaded resumes. Previous submissions won't be updated with these new settings.
Step 1:
Go to the opening you want to edit from your main dashboard.
Step 2:
Locate and click the 'Edit' button to enter modification mode.
Step 3:
Update Fields
Edit any available field, such as the job description, mandatory skills, or qualifications.
Step 4:
Adjust Weightages
To adjust weightage, locate the relevant scoring fields and update the priority values as needed.
Step 5:
Combination Settings
Change the combination settings if you want these updates to affect further processes like cross-referencing.
Step 6:
Save Updates
Click 'Update Opening' to save your changes to the system.
Step 7:
Verify Changes
After saving, your updates will reflect immediately in the opening details.
Customer Support
The Support page allows users to contact the iRankr support team for assistance with any issues, queries, or feedback. Users can either submit a request via email or directly call the support team.
How to Submit a Support Request
Step 1:
Navigate to the Support section.
Step 2:
Fill in the required fields:
•Name – Enter your full name.
•Email – Provide a valid email address.
•Describe Your Issue – Clearly explain your problem or query.
Step 3:
Click on “Send Support Message”.
Best Practices for Faster Resolution
Tip:
Be specific about the issue
For example: “Resume not showing in Talent Pool”.
Details:
Mention relevant details
•Job ID / Job Name
•Candidate Name
•Steps to reproduce the issue
Call Support
Contact:
For urgent issues, users can directly contact the support team.
•Availability: Monday to Friday, 9:00 AM – 6:00 PM
•Contact Number: +91 8595084925